Privacy Policy

Welcome to Carpet Cleaning Studio City. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

Information We Collect

1. Personal Information

When you use our website or services, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)

2. Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • Browser type and version
  • IP address
  • Pages visited on our website
  • Time spent on our website
  • Device type
  • Cookies and tracking technologies

How We Collect Information

We collect information in the following ways:

  1. Directly from You: When you provide information by filling out contact forms, requesting quotes, subscribing to newsletters, or engaging with our services.
  2. Automatically: Through cookies, web beacons, and analytics tools that track user behavior on our website.
  3. Third-Party Sources: We may receive information from third-party service providers, such as payment processors and marketing partners.

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our carpet cleaning services.
  • Process transactions and send order confirmations.
  • Communicate with you regarding service inquiries, promotions, and updates.
  • Personalize your experience on our website.
  • Detect, prevent, and address fraudulent activities or security issues.
  • Comply with legal obligations and enforce our policies.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.
  • Analytical Cookies: Help us analyze website traffic and user interaction.
  • Marketing Cookies: Used to deliver targeted advertisements.

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling cookies may affect the website’s functionality.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  1. Service Providers: Third-party companies that help us operate our business, such as payment processors and email service providers.
  2. Legal Authorities: When required by law or to protect our rights and users.
  3. Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain privacy rights, including:

  • Accessing and updating your personal information.
  • Requesting data deletion.
  • Opting out of marketing communications.
  • Restricting certain data processing activities.

To exercise your rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we learn that a child has provided us with personal information, we will take steps to delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any modifications constitute your acceptance of the updated policy.